How much does delivery cost?
We provide Worldwide Free shipping for all orders over $75.
I have received only part of my shipment, where are the other items?
We ship from both of our warehouses, so some items might arrive earlier than others. If you'd like to know the status of your other items, please e-mail us at contact us at email@example.com with your name and order number
I have entered the tracking number, but I cannot see information about the parcel?
After your order is shipped, it can take some time for information to appear. Information starts to appear as soon as the parcel is marked in post offices of the recipient country (usually it takes no more than 1 week from receiving the tracking number). If 1 week from the moment of receiving the tracking number have already passed, and you still cannot track the parcel, please contact us We will take care of everything.
What are usual delivery times?
Order processing time may take 1-5 business days before shipment. Rest assured, we do our best to ship most items within 24 hours. You will receive an email confirmation with a tracking number once your item has been shipped.
USA, CAD, NZ, AUS orders can take anywhere from 3-19 business days to arrive via e-packet. UK and other international orders can take anywhere from 5-26 days to be delivered. These are only estimates and in most cases orders are delivered sooner than expected.
What to do if I did not receive my order?
The international parcels can go from 5 to 30 days, depending on distance. Please notice that on public holidays there could be delays connected with the workload of post offices. If your order is on the way more than 30 days, please contact us for assistance.